Market Basket Has a Duty to Customers to Reduce the Risk of Slip and Fall Accidents and Other Injuries
Market Basket is a supermarket/grocery store chain that has over 75 locations in Massachusetts, New Hampshire and Maine. Market Basket was ranked the second best grocery store in the nation by Consumer Reports in 2017. Unlike most grocers, Market Basket does not have in-store pharmacies or self-service check-out lines.
No one expects to get injured when they head-out to do their grocery shopping at the supermarket. For the most part supermarkets are properly cleaned and well maintained. Supermarkets after all are handling food and need to take steps to ensure products located in bakery, deli, fruit and vegetable sections don’t get contaminated.
However, dangerous hazardous conditions develop in supermarkets over time given the sheer volume of customers that are walking through the grocery store on a daily basis, most of them pushing big clunky shopping carts made of metal. Hazardous conditions are bound to develop on the floors or aisles with all the perishable goods being transported, water and condensation from ice and cooling systems, and liquid spills from dropped or broken merchandise.
Supermarkets have a duty to take reasonable measures to ensure their property is clear of hazardous conditions that could cause serious injury to unsuspecting shoppers. They need to take active measures to protect their customers from any foreseeable harm. In most cases employers need to assign employees a cleaning and inspection check list. Regular inspections are required in order to reduce or eliminate any number of hazardous conditions that arise in the supermarket setting.
The following are some of the more common accidents and injuries that occur in the supermarket setting:
- Food poisoning due to expired or tainted goods;
- Laceration injuries caused by worn or defective shopping carts;
- Outdoor slip and fall accidents due to snow and ice, parking lot potholes, uneven or cracked pavement;
- Injuries caused by foreign objects in the aisles like pallets, pallet movers, cleaning products
- Poorly maintained building entrances and exits
- Worn, frayed or missing floor mats
- Condensation and water runoff from leaking produce or refrigeration and cooling units
- Dropped or spilled food creating a slip and fall hazard
A supermarket that fails to take steps to properly maintain their property and protect customers from foreseeable harm should be held accountable for any physical injuries or damages (lost wages, medical expenses, pain and suffering) that results from their negligence.
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